Data Protection Your Rights Philippines

365jlpg Privacy Policy – How Your Data Is Handled

Your privacy matters to us. This Privacy Policy explains what personal information 365jlpg collects when you use our platform, how we use it, who we may share it with, and what rights you have as a player based in the Philippines. Please read this page carefully before registering or using any part of our service.

Last Updated

January 2025

This policy applies to all players accessing 365jlpg from the Philippines. Continued use of the platform means you accept these terms.

What We Collect and Why

A clear breakdown of the data we handle and how it protects your account.

Personal Information You Provide

When you register on 365jlpg, we collect the information you submit directly — including your full name, date of birth, email address, mobile number, and preferred payment details. This information is required to verify your identity, process deposits and withdrawals in Philippine pesos, and keep your account secure. We may also collect copies of government-issued identification documents when account verification is required under applicable Philippine regulations. You are responsible for ensuring that all information you provide is accurate and up to date. Providing false or misleading information may result in account suspension and the forfeiture of any associated balances.

Usage and Activity Data

We automatically collect data about how you interact with the platform — including pages visited, games played, bets placed through the Betting and bet sections, session duration, and device information such as browser type and operating system. This data helps us improve platform performance, personalise your experience, and detect unusual activity that may indicate fraud or unauthorised access. We also collect IP address information to support geolocation checks in line with Philippine gaming compliance requirements. Usage data is stored securely and is not sold to third parties. Aggregated, anonymised usage statistics may be used internally to improve our services and product offerings.

Payment and Transaction Records

All deposit and withdrawal transactions processed through 365jlpg are recorded and retained as part of our financial compliance obligations. Payment data — including transaction amounts in Philippine pesos, payment method type, and transaction timestamps — is stored securely and used solely for the purposes of processing your requests, resolving disputes, and meeting regulatory reporting requirements. We do not store full card numbers or sensitive banking credentials on our servers. Payment processing is handled through secure, encrypted channels to protect your financial information at every step. If you have questions about a specific transaction, you can visit the FAQ page for guidance on how to raise a query.

Cookies and Session Data

365jlpg uses cookies and similar tracking technologies to maintain your login session, remember your preferences, and ensure the platform functions correctly on your mobile device or browser. Essential cookies are required for the platform to operate and cannot be disabled without affecting your ability to use the service. We may also use analytics cookies to understand how players navigate the platform, which helps us identify areas for improvement. You can manage non-essential cookie preferences through your browser settings at any time. Continued use of the platform after being informed of our cookie practices constitutes your consent to their use in line with this Privacy Policy.

How We Use Your Information

The personal data we collect is used exclusively to operate and improve the 365jlpg platform for players in the Philippines. We do not sell, rent, or trade your personal information to third parties for marketing purposes. Below is a summary of the specific ways your data is used.

  • Account management: To create, verify, and maintain your player account, process login requests, and apply VIP tier benefits based on your activity history.
  • Transaction processing: To handle deposits, withdrawals, and bonus credits in Philippine pesos accurately and in a timely manner.
  • Promotions and offers: To determine your eligibility for offers listed on the Promotion page and to credit applicable bonuses to your account.
  • Responsible gaming: To monitor account activity for signs of problem gambling and to apply any limits or restrictions you have requested via the Responsible Gaming page.
  • Legal and regulatory compliance: To meet our obligations under applicable Philippine laws and gaming regulations, including identity verification and anti-money laundering checks.
  • Platform communications: To send you important account notifications, security alerts, and updates about changes to our Terms and Conditions or this Privacy Policy.

We will only use your data for purposes beyond those listed above if we have obtained your explicit consent or are required to do so by law. If you wish to withdraw consent for any optional data use, you may do so by contacting our support team at [email protected].

Your Rights as a Player

You are in control of your personal data. Here is what you can request at any time.

Access Your Data

You have the right to request a copy of the personal information we hold about you at any time. We will provide this within a reasonable timeframe upon verification of your identity. This includes account details, transaction history, and any communication records associated with your player profile on 365jlpg.

Correct Inaccurate Data

If any of the personal information we hold about you is incorrect or out of date, you have the right to request a correction. You can update basic account details directly through your player profile, or contact our support team for changes that require manual review. Keeping your information accurate helps us process your transactions and verify your identity without delays.

Request Data Deletion

You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected. Please note that certain data must be retained for a minimum period to comply with Philippine regulatory and financial record-keeping requirements. Requests for deletion will be assessed on a case-by-case basis and we will inform you of the outcome in writing.

Questions About Your Privacy?

If you have any concerns about how your data is handled, or if you would like to exercise any of your rights, reach out to our support team or visit the FAQ for quick answers.